FAQ
1. What are your shipping options and delivery times?
We ship from our warehouse in the United States to all 50 states.
- Express Shipping: 3–6 business days – $20
- Free Shipping: 7–14 business days – $0
- Free Standard Shipping: 7–14 business days – $0
- Standard Shipping: 7–14 business days – $10
Orders are typically processed and shipped within 1–2 business days.
2. Do you offer free shipping?
Yes! We offer Free Shipping (7–14 business days) on qualifying orders. Shipping cost will be clearly shown at checkout.
3. How long will it take to receive my order?
Most customers receive their orders within 7–14 business days with standard or free shipping. Choose Express Shipping if you need it faster.
4. What is your return policy?
We accept returns within 30 days of delivery. The shaver must be unused, in original packaging, and in new condition (including all accessories). Customers are responsible for return shipping costs. Refunds will be processed after inspection.
5. What is the difference between foil and rotary shavers?
- Foil Shavers: Best for straight-line shaving and sensitive skin. They provide a close, precise shave.
- Rotary Shavers: Better for contouring around the face (chin, neck) and work well on longer hair.
6. Are your shavers suitable for wet and dry use?
Yes. Most models are fully waterproof and can be used with shaving cream or gel for a smoother wet shave, or dry for convenience.
7. How long does the battery last?
Most of our electric shavers offer 45–90 minutes of cordless runtime after a full charge. Exact battery life is listed on each product page.
8. Do the shavers come with a cleaning station?
Some premium models include an automatic cleaning and charging station. Others come with a cleaning brush. This is clearly mentioned on the product page.
9. Are the blades hypoallergenic?
Yes. All Razorique shavers use hypoallergenic blades designed to minimize skin irritation and are suitable for sensitive skin.
10. How often should I replace the shaving heads?
We recommend replacing the blades or shaving heads every 12–18 months (or after 12–18 months of regular use) for the best performance.
11. Do your shavers work with thick beards?
Yes. Many of our models are powerful enough to handle medium to thick facial hair. Rotary shavers generally perform better with longer hair.
12. Do you ship internationally?
Currently, we only ship within the United States.
13. How can I track my order?
You will receive a tracking number via email once your order ships. You can also track your order in your account under “Order History”.
14. What if my shaver arrives damaged or defective?
Please contact us within 48 hours with clear photos. We will quickly arrange a replacement or full refund.
15. Can I cancel my order?
Yes, you can cancel your order if it has not yet been processed or shipped. Please contact us as soon as possible.